FeedLounge was down for about 20 hours last week while we upgraded the back-end systems to roll out a huge performance improvement. This, naturally, generated some unrest amongst our users.
After Scott and I got some rest and discussed the matter, I posted a lengthy response in the thread.
It’d be fascinating to read what made such a huge difference in performance.
Basically, we’re moving as much data out of the primary database as possible… lots of memcached data and smaller dbs.
One word – Interns
Seriously, you scale out from 1 to 10, you definetly see 10x linear performance increase 
The Importance of Personal Touch
Recently, the FL guys had a scheduled downtime that went far longer than they’d expected; as you might expect, not everyone was happy about it. I was among that group, but … I dealt with it. I knew that me being pissed off about it wasn&#…
I would have to say that I am proud to be a customer of FeedLounge. The service is GREAT and the customer service is the same.
Thanks for doing what you guys do best.
[...] of good service. I create a photo of the week voting system for WetPixel. FeedLounge suffers its first downtime. I attend Mashup Camp and start exploring alternative handheld [...]