Comments on: My Reynolds Data Recovery Experience http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience Alex King, Denver Web Developer Thu, 09 Feb 2012 18:02:12 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Rowland Ferraro http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-128007 Rowland Ferraro Thu, 25 Feb 2010 20:36:39 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-128007 Sorry to hear about all of your experiences with corrupt data recovery companies. I just wanted to offer some solidarity and mention that we are having the same problem here in the UK. That said, Fields Data Recovery seems to be a US/UK operation so I wonder who the "big boss" is behind this industrial scale scam? Sorry to hear about all of your experiences with corrupt data recovery companies. I just wanted to offer some solidarity and mention that we are having the same problem here in the UK.

That said, Fields Data Recovery seems to be a US/UK operation so I wonder who the “big boss” is behind this industrial scale scam?

]]> By: Andy Butler http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-125000 Andy Butler Mon, 01 Feb 2010 02:25:33 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-125000 As the owner of a data recovery company which has to deal with the damage Fields Data Recovery Ltd cause, I became irate that we were handling so many calls from victims and having our time wasted trying to provide a true no data no fee service on drives Fields had either contaminanted or deliberately scratched. We now charge an inspection fee on any drive that has been opened in a non certified clean room. Any reputable lab should have their clean room tested and be able to show their annual clean room certificate. When Fields were claiming I did not have a clean room I put my certifcate online, turns out very few labs have annual testing. Only send your drive to a data recovery lab which has a certified clean room of ISO-3, success rates are higher and prices are lower because less drives fail after rebuild. We have launched R3Cover(tm) Data Recovery Software for Mac and Windows. Try it for free from www.R3Cover.com only send a drive into a lab if it needs a repair. As the owner of a data recovery company which has to deal with the damage Fields Data Recovery Ltd cause, I became irate that we were handling so many calls from victims and having our time wasted trying to provide a true no data no fee service on drives Fields had either contaminanted or deliberately scratched.

We now charge an inspection fee on any drive that has been opened in a non certified clean room.

Any reputable lab should have their clean room tested and be able to show their annual clean room certificate.

When Fields were claiming I did not have a clean room I put my certifcate online, turns out very few labs have annual testing.

Only send your drive to a data recovery lab which has a certified clean room of ISO-3, success rates are higher and prices are lower because less drives fail after rebuild.

We have launched R3Cover(tm) Data Recovery Software for Mac and Windows.

Try it for free from http://www.R3Cover.com only send a drive into a lab if it needs a repair.

]]> By: Bells http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-107023 Bells Fri, 16 Oct 2009 14:07:38 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-107023 BEWARE - FIELDS DATA RECOVERY, UK I have just experienced similar, serious problems with this company. I have managed to "escape unscathed". This company tried to do to me, what it appears to have done to many others. Just search for other examples. I will not go into details of what happened in my case, but believe me it happened! I am not a spammer, or from a rival company, just someone who's hard drive broke and was happy to spend my hard earned money to be fixed. I wasted a lot of my time chasing this company, and they make you chase in circles! Beware and be strong if you are already in their grasp! BEWARE – FIELDS DATA RECOVERY, UK

I have just experienced similar, serious problems with this company. I have managed to “escape unscathed”. This company tried to do to me, what it appears to have done to many others. Just search for other examples.

I will not go into details of what happened in my case, but believe me it happened! I am not a spammer, or from a rival company, just someone who’s hard drive broke and was happy to spend my hard earned money to be fixed.

I wasted a lot of my time chasing this company, and they make you chase in circles!

Beware and be strong if you are already in their grasp!

]]> By: Andrew Crawford http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-94598 Andrew Crawford Sun, 23 Aug 2009 14:14:35 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-94598 I contacted Fields Data Recovery when my drive failed [on a nine year old mac G4] - during backup I’d missed one very important item, all my email records [in the Outlook Express 5 ‘Identities’ folder]. So, I sent the drive to them. FDR successfully remounted my disc in a new drive [£195.00 + VAT], then completely failed to extract a reasonable amount of data from it [another £195.00 + VAT]. They found only 19% of what was on there - whereas I was able to simply fit the drive in a caddy from PC world, plug it into my mac and there was 100%! My story ended well because I got all my data back - but ONLY because I received the drive back from FDR. Many don’t - and I suspect that this was a cock up on their part as it then allowed me to irrefutably demonstrate, by getting ALL the data back myself, how pathetic THEIR attempts had been! Search for ‘Fields Data Recovery’ and ‘complaint’ and you will find plenty more damning material out there - and don’t even think of using them! I contacted Fields Data Recovery when my drive failed [on a nine year old mac G4] – during backup I’d missed one very important item, all my email records [in the Outlook Express 5 ‘Identities’ folder]. So, I sent the drive to them.

FDR successfully remounted my disc in a new drive [£195.00 + VAT], then completely failed to extract a reasonable amount of data from it [another £195.00 + VAT]. They found only 19% of what was on there – whereas I was able to simply fit the drive in a caddy from PC world, plug it into my mac and there was 100%!

My story ended well because I got all my data back – but ONLY because I received the drive back from FDR. Many don’t – and I suspect that this was a cock up on their part as it then allowed me to irrefutably demonstrate, by getting ALL the data back myself, how pathetic THEIR attempts had been!

Search for ‘Fields Data Recovery’ and ‘complaint’ and you will find plenty more damning material out there – and don’t even think of using them!

]]> By: systemstec http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-66532 systemstec Tue, 24 Feb 2009 01:07:26 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-66532 Make sure that you check this site(datarecoverycomparison.com) out thoroughly before you believe a word that is said about any of the companies listed there. It appears that it is owned by a data recovery company that is just engaging in liable and defamatory statements so that honest hard working data recovery companies look bad. If you look at this website you will notice that there is no real way to contact them if your company has been wrongly bashed by one of their so called reviewers. The site is a total scam and has been created for the soul purpose of bashing other data recovery companies. Like everything on the internet don’t believe everything you read. If you really want to know if a company is capable and legitimate ask some questions about your data recovery situation. If they know what they are doing they will be able to give you information about what is wrong with you drive, how much it will cost to recover the data, and how long it will take to get your data back to you. Make sure that you check this site(datarecoverycomparison.com) out thoroughly before you believe a word that is said about any of the companies listed there. It appears that it is owned by a data recovery company that is just engaging in liable and defamatory statements so that honest hard working data recovery companies look bad. If you look at this website you will notice that there is no real way to contact them if your company has been wrongly bashed by one of their so called reviewers. The site is a total scam and has been created for the soul purpose of bashing other data recovery companies. Like everything on the internet don’t believe everything you read.

If you really want to know if a company is capable and legitimate ask some questions about your data recovery situation. If they know what they are doing they will be able to give you information about what is wrong with you drive, how much it will cost to recover the data, and how long it will take to get your data back to you.

]]> By: Data Recovery Guru http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-66291 Data Recovery Guru Sun, 08 Feb 2009 00:14:46 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-66291 You guys should really do your research before going with a data recovery company. Fields and Reynolds are a few of the companies that do not have any real credentials and are pretty much fronts for fraud. There is an easy resource where you can do your research and post about yoru experience, www. datarecoverycomparison.com , there you can review at other peoples' experiences with all of the different data recovery companies, and they rate these companies too. It can give you a nice perspective about which company to go to, based off of their reputation and skills, and if you have had a bad experience you can actually rate it there for others to see. You guys should really do your research before going with a data recovery company. Fields and Reynolds are a few of the companies that do not have any real credentials and are pretty much fronts for fraud. There is an easy resource where you can do your research and post about yoru experience, www. datarecoverycomparison.com , there you can review at other peoples’ experiences with all of the different data recovery companies, and they rate these companies too. It can give you a nice perspective about which company to go to, based off of their reputation and skills, and if you have had a bad experience you can actually rate it there for others to see.

]]> By: John http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-65922 John Mon, 05 Jan 2009 16:09:22 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-65922 I have had many dealings with fields data recovery and have never encountered a problem with their service. the posts mentioned here are prob a minority. I know nothing about reynolds I have had many dealings with fields data recovery and have never encountered a problem with their service. the posts mentioned here are prob a minority. I know nothing about reynolds

]]> By: FRANK http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-65032 FRANK Thu, 16 Oct 2008 09:51:09 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-65032 This company is a crook company ! We were promised that our data were recoverable, and finally we paid €810 to have a DVD with "c:\Program Files\" and, suddenly, our data became impossible to recover. I sent a written mail with acknoledgment of receipt, and, after 10 days, the quality assurance manager was not even aware of this mail ! This company is a crook company ! We were promised that our data were recoverable, and finally we paid €810 to have a DVD with “c:\Program Files\” and, suddenly, our data became impossible to recover.
I sent a written mail with acknoledgment of receipt, and, after 10 days, the quality assurance manager was not even aware of this mail !

]]> By: Phillip http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-63282 Phillip Wed, 04 Jun 2008 17:33:49 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-63282 I wished I had found this blog sooner. I have been trying for 2 weeks to get a return phone call from Mark. I wished I had found this blog sooner. I have been trying for 2 weeks to get a return phone call from Mark.

]]> By: Data Recovery Guru http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-62503 Data Recovery Guru Wed, 09 Apr 2008 12:59:58 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-62503 Reynolds sounds like a scam, help others avoid being scammed by data recovery companies! There is also a website that is online called datarecoverycomparison.com that actually allows you to review your data recovery experience, and review the company that you had the experience with. I do not see Reynold's recovery on there but I am sure you can go ahead and click contact us to add it onto their site. Most people with nightmare stories can post them on this site and have that company exploited to the public, shedding light on their corruptness and unprofessionalism. Also if you have had a good data recovery experience you may post that on this site in support of that company. Then each company is rated on a 1 to 5 star system, 5 being the best, 1 being the worst. If smart consumers go on this site and help expose the unethical hard drive recovery jobs that they have gone through, they will help other consumers avoid these companies, and hopefully help these companies go out of business; it will also help the companies that are trustworthy and professional flourish within the recovery business. Feel free to check it out and leave reviews, together smart shoppers can help rid the business of the unethical and unprofessional data recovery companies. Reynolds sounds like a scam, help others avoid being scammed by data recovery companies! There is also a website that is online called datarecoverycomparison.com that actually allows you to review your data recovery experience, and review the company that you had the experience with. I do not see Reynold’s recovery on there but I am sure you can go ahead and click contact us to add it onto their site. Most people with nightmare stories can post them on this site and have that company exploited to the public, shedding light on their corruptness and unprofessionalism. Also if you have had a good data recovery experience you may post that on this site in support of that company. Then each company is rated on a 1 to 5 star system, 5 being the best, 1 being the worst. If smart consumers go on this site and help expose the unethical hard drive recovery jobs that they have gone through, they will help other consumers avoid these companies, and hopefully help these companies go out of business; it will also help the companies that are trustworthy and professional flourish within the recovery business. Feel free to check it out and leave reviews, together smart shoppers can help rid the business of the unethical and unprofessional data recovery companies.

]]> By: Craig Cohen http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-59477 Craig Cohen Tue, 30 Oct 2007 16:16:14 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-59477 Same story, different day. Drives sent to Reynolds in late September. Charged on my AMEX 10/1/07 and since then no returned calls or emails. Got Bill’s cell and spoke with him twice. That has gotten me nowhere. I’m left with reversing charges, contacting paypal and any other bureau I can find if I don’t hear from them by tomorrow. Then it’s legal time. All I would need is a call back to give me an update and I’d hold off everything, but that is apparently not happening. Same story, different day.

Drives sent to Reynolds in late September. Charged on my AMEX 10/1/07 and since then no returned calls or emails. Got Bill’s cell and spoke with him twice. That has gotten me nowhere.

I’m left with reversing charges, contacting paypal and any other bureau I can find if I don’t hear from them by tomorrow. Then it’s legal time.

All I would need is a call back to give me an update and I’d hold off everything, but that is apparently not happening.

]]> By: Digmax http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-57824 Digmax Mon, 10 Sep 2007 15:44:45 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-57824 The more I look at this and the Fields Group, I wonder if Reynolds is just a reseller for Fields services. The more I look at this and the Fields Group, I wonder if Reynolds is just a reseller for Fields services.

]]> By: Digmax http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-57823 Digmax Mon, 10 Sep 2007 15:40:31 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-57823 I too have been undergoing a similar problem with Fields Data Recovery. I have sent them the owner of my companies hard drive to recover some personal and work data. They were eager to answer my emails and voice messages, until they got the hard drive and payment. Now for over a month, no returns of any communication. Fields Group appears to be a real company in the UK, but the US offices I am finding out are just hollow shells with phones answered by floor receptionists that can't do anything for you. What's worse is we mailed the Drive. I can't even drive someplace to get it. When I was searching for a solution we looked at Fields Data Recovery (quote about $700) and Drive Savers (quote about $2500). I tell you what, if I know now that Fields was just a bunch of Thieves working out of empty shared offices, I would have spent the $2500. Beware! Do not use Fields Data Recovery!!!! Find a real company like Drive Savers. They might charge a LOT more but at least they exist and are not crooks. -burnt by Fields Data I too have been undergoing a similar problem with Fields Data Recovery. I have sent them the owner of my companies hard drive to recover some personal and work data. They were eager to answer my emails and voice messages, until they got the hard drive and payment. Now for over a month, no returns of any communication. Fields Group appears to be a real company in the UK, but the US offices I am finding out are just hollow shells with phones answered by floor receptionists that can’t do anything for you.

What’s worse is we mailed the Drive. I can’t even drive someplace to get it.

When I was searching for a solution we looked at Fields Data Recovery (quote about $700) and Drive Savers (quote about $2500). I tell you what, if I know now that Fields was just a bunch of Thieves working out of empty shared offices, I would have spent the $2500.

Beware! Do not use Fields Data Recovery!!!! Find a real company like Drive Savers. They might charge a LOT more but at least they exist and are not crooks.

-burnt by Fields Data

]]> By: Joni Mueller http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-56646 Joni Mueller Mon, 11 Jun 2007 04:49:02 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-56646 Good god. And they keep other people's money and don't do the work for which they are paid. And this is NOT FRAUD because...? Alex and everyone else, were you able to get your credit card companies to intervene and get your money back? Sounds like this place has been circling the drain for awhile. Good god. And they keep other people’s money and don’t do the work for which they are paid. And this is NOT FRAUD because…?

Alex and everyone else, were you able to get your credit card companies to intervene and get your money back? Sounds like this place has been circling the drain for awhile.

]]> By: Another Alex http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-56349 Another Alex Wed, 23 May 2007 12:27:56 +0000 http://alexking.org/blog/2007/01/08/reynolds-data-recovery-experience#comment-56349 Alex; I just thought I would post my sympathy with your situation - I am having a nightmare situation with Fields Data Recovery - think there is any connection? I find it bizarre that two seemingly major companies (Fields for me, Reynolds for you) have turned out to be something on the verge of criminal. I still can't get my hard drive back, and I am thinking about driving to the New York office to get it. The most bizarre thing about my experience (in my opinion) is that I *wanted* them to try and recover the data. Fields Data Recovery stopped returning my calls (made twice per week) when I was trying to authorize them to do the work! Fields Data Recovery is a terrible organization. Alex;

I just thought I would post my sympathy with your situation – I am having a nightmare situation with Fields Data Recovery – think there is any connection?

I find it bizarre that two seemingly major companies (Fields for me, Reynolds for you) have turned out to be something on the verge of criminal.

I still can’t get my hard drive back, and I am thinking about driving to the New York office to get it.

The most bizarre thing about my experience (in my opinion) is that I *wanted* them to try and recover the data. Fields Data Recovery stopped returning my calls (made twice per week) when I was trying to authorize them to do the work!

Fields Data Recovery is a terrible organization.

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