Happy Happy, Joy Joy

Posted in: Technology

That’s right, the new PowerBook just got here. :)

It all looks good, I don’t see any dead/stuck pixels or anything. Now to begin the transfer process…

UPDATE: Oops, I spoke a little too soon. It seems that I actually got the wrong model, this one only has 512MB of RAM, not the 1GB I ordered (that is what is listed on the box too). Unfortunately, the local Apple Store isn’t able to do the swap for me (something about the inventory of the retail store vs. the online store). I called into the online store and apparently this is a known issue. They had my order listed as one that was shipped incorrectly.

The good news: they are sending me the correct 1GB DIMM and letting me keep the existing 512MB DIMM.

The bad news: it is back-ordered and won’t ship for 4-6 weeks.

Ah well, definitely a good thing in the long run. I can live with 512MB for a month.

I then got trasnferred to support because I wanted to find out how to verify the amount of Video RAM. They have a voice recognition system that asked me what product I was calling about. I said “PowerBook” and the voice replied “I think you said ‘Macintosh Color Display’, is that correct?” Um no, that is not even close… after getting “PowerBook” understood correctly I got put on hold for a minute and a voice came on the line and said “I’m sorry your call was not completed, please hang up and call back.” What? Argh…

UPDATE #2: I got a call back from Apple just now. Since this was ordered through the developer program, I have to call another number and go through this all over again… *sigh*.

Popularity: 4% [?]

Posted April 28th, 2004 @ 1:55 PM

10 Replies

  1. Geof adds this Comment:

    My jealousy is palpable, but my pocketbook knows I’m buying a DV camcorder tomorrow … ;)

    April 28th, 2004 at 2:15 pm

  2. Colin D. Devroe adds this Comment:

    Today, I went to Apple.com and configured my dream Powerbook - $6,130.00 after all was said and done. Think they would have thrown in shipping?

    April 28th, 2004 at 2:24 pm

  3. Colin D. Devroe adds this Comment:

    On update: On my iMac - I am stuck with 256MB SDRAM. So shut it! I am still debating an update, or just a replacment powerbook. Hmmm, choices. The iMac is really a nice machine though.

    April 28th, 2004 at 3:05 pm

  4. Alex adds this Comment:

    I imagine you only paid for 256, right? That’s the rub. ;)

    April 28th, 2004 at 5:56 pm

  5. Colin D. Devroe adds this Comment:

    How true, my apologies for not thinking about your feelings. :)

    April 28th, 2004 at 11:02 pm

  6. Michael Heilemann adds this Comment:

    Ehm… Send me the 512 RAM… Do it. Do it… Do it… Do it.

    April 29th, 2004 at 7:37 am

  7. smykes adds this Comment:

    About this Mac –> More Info –> Hardware –> PCI/AGP –> VRAM(Total)

    April 29th, 2004 at 11:43 am

  8. Alex adds this Comment:

    Sure enough, there it is. I coulda sworn I checked there yesterday and it wasn’t there. That is where I looked for it. Maybe I did a :scare: magic reboot :/scare: at some point that fixed it (or maybe I’m just blind).

    April 29th, 2004 at 11:46 am

  9. alexking.org: Blog adds this Trackback:

    PowerBook Notes
    I’m absolutely loving the 17" PowerBook. The screen is big enough for me to develop on comfortably and the larger pixels mean I’m not leaning in at the screen as much as I was on the 15". The faster hard drive speed is also quite notica…

    May 7th, 2004 at 3:36 pm

  10. alexking.org: Blog adds this Trackback:

    RAM, Better Late Than Never
    The 1GB RAM module for my PowerBook arrived today as promised. I was starting to get impatient last week, but I think Apple probably handled this situation the right way. The RAM I initially ordered wasn’t back-ordered, but they got a functional mac…

    May 27th, 2004 at 12:27 am

Add a Comment

Please note: Use of a non-personal web site or blog in the field below and/or comments that are off-topic, personal attacks, or support requests will likely be removed at my discretion.

Note: This post is over 4 years old. You may want to check later in this blog to see if there is new information relevant to your comment.

City Park Golf Course (Denver, CO) » « Fresh Paint, Again

About This Site

This is the personal web site of Alex King, a web developer in Denver, Colorado USA. More...


Crowd Favorite

Crowd Favorite is my software and web development business.

We build web applications, design and develop custom WordPress themes and plugins, and build custom sites using WordPress as a CMS.


I also have a tumblog that aggregates my online content from other services (Twitter, Flickr, del.icio.us. etc.).

America

Ads