Does anyone have success stories/recommendations for phone answering services? I am looking for something that will do the following:
- 24/7 live operator answering.
- Gather basic information about the issue/problem.
- Call the scheduled “on call” person to pass the info on to.
- Call the next person on the schedule list if the first, second, etc. is not available.
- Email the information gathered from the caller to the “on-call” person who is reached by phone.
I’ve found lots of results but few recommendations that I feel comfortable with.